Case Study: SONET streamlines business opportunities and internal communication with eWay-CRM

Sonet reduces human errors and manages 200+ partners with eWay-CRM

Sonet, a global provider of payment technology and a member of the Payten group, faced challenges in organizing its growing number of business opportunities and simplifying internal communications as it expanded. The company needed a CRM platform that could integrate directly with Microsoft Outlook to create a shared customer database and streamline workflows. They chose eWay-CRM to meet these requirements.

eWay-CRM was extensively customized to fit Sonet's specific workflow, automating projects and business opportunities to ensure effective information sharing. The solution eliminated time wasted searching for contacts and documents, reduced human errors to a minimum, and provided automatic notifications to keep all team members informed. As a result, Sonet's sales team can now fully focus on new business opportunities, handling more deals than ever before thanks to eWay-CRM.

Sonet