eWay-CRM
13 Case Studies
A eWay-CRM Case Study
The customer, Hager Group, a provider of electrical solutions for construction projects, needed a CRM system to manage strategic business operations and complex, long-term projects. They sought a tool that was simple to implement and could integrate seamlessly into their existing workflow. They selected eWay-CRM, a CRM product that operates within Microsoft Outlook.
eWay-CRM provided a solution deeply integrated into Outlook, eliminating the need for new software and ensuring immediate user adoption. The vendor's team offered expert consultation and customization, merging modules to create a tailored project workflow. The implementation, which took two months, resulted in all project information being consolidated into one reliable system, bringing immediate savings through increased organization and efficiency. Hager Group is now confident that eWay-CRM will prevent details from falling through the cracks on projects that can last several years.