Case Study: ClearChoiceMD achieves zero downtime and 30% ROI for rural urgent care with Evolve IP's Cloud Connect

ClearChoiceMD Leverages Award-Winning Cloud Tech-nologies to Improve Medical Services for Underserved Rural Regions

ClearChoiceMD is a physician-owned urgent care chain serving rural communities across Northern New England. Because most clinics relied on public Internet and multiple ISPs, they suffered frequent voice and data outages that disrupted e-prescriptions, forced temporary paper workflows, hurt productivity and morale, and required about 20 hours per week of IT firefighting.

ClearChoiceMD deployed Evolve IP’s Cloud Connect bonding service along with a hosted IP phone/unified communications platform and HIPAA-compliant data center. The solution bonded multiple links into a single resilient connection, eliminated dropped calls and downtime, restored reliable e-prescribing and printing, and enabled business continuity and DR capabilities—delivering a 30% ROI, freeing staff time, improving patient satisfaction and supporting faster clinic expansion.

ClearChoiceMD

Alex Fuchs

IT Director