Case Study: Performing Arts Center achieves 10x guest throughput and touchless, more accurate security with Evolv

A Multi-venue Performing Arts Center Keeps Visitors Safe With Seamless Security Screening

The Performing Arts Center, a roughly 100‑year‑old East Coast venue with about 2,700 seats and a six‑person security team, faced long, weather‑exposed queues and bottlenecks from last‑minute “pushes” before shows while relying on hand wands. Wanting a touchless, frictionless screening solution that could scale security without adding staff, the Performing Arts Center turned to Evolv, selecting Evolv Express® systems and the Evolv Cortex AI™ platform with support from Evolv’s Solutions Engineering Team.

Evolv installed two Evolv Express units, implemented Evolv Cortex AI and a ConOps redesign, and trained staff through its Solutions Engineering Team. The result: roughly 10x more guests processed per hour, over 9,000 visitors scanned in the first month, more than 20 handguns and 85 knives detected, virtually eliminated security queues during show pushes, dramatically reduced false positives, and improved security‑staff efficiency — all delivered by Evolv.