Case Study: SoFi automates lending decisions and reduces risk with evolv Consulting

SoFi boosts variable profit 5% with evolv Consulting

SoFi, a rapidly growing FinTech company, faced a challenge with its complex and difficult-to-update credit decisioning rules, which led to high call center volumes and a subpar customer experience. They turned to vendor evolv Consulting for an automation solution to streamline their credit approval process while balancing speed, accuracy, and compliance.

evolv implemented a new system by translating business requirements into a minimal viable product with real-time, automated testing. The solution automated processes, minimized risk, and now autonomously funds almost all loans. This resulted in a comprehensive Digital Lending Program and an anticipated 5% increase in variable profit for SoFi.

SoFi