Case Study: Melba Support Services achieves real-time individualised reporting with Evolution Business Systems and Microsoft Dynamics NAV

Melba exceeding business goals with EBS and Dynamics NAV

Melba Support Services, a Victorian not-for-profit supporting 160+ adults with disabilities, needed to adapt as disability care shifted from group-based services to more individualised support. Their existing financial systems couldn’t handle the detailed reporting, real-time tracking, and secure information management required for families, service users, and growth, so they turned to Evolution Business Systems (EBS) for help.

Evolution Business Systems implemented Microsoft Dynamics NAV to give Melba a flexible, integrated financial management platform. The new solution delivered real-time, accurate reporting down to the invoice level, faster access to up-to-date information, and clearer visibility for individual funding and support. With EBS, Melba improved reporting efficiency, gained stronger control over finances, and built a system that can scale with future growth.

Melba Support Services

Karen Gibson

Acting Business Manager