Case Study: a UK utility company automates regulatory compliance with EvoluteIQ

UK Utility Company - Customer Case Study

The UK Utility Company faced the challenge of automating its regulatory compliance and claims processing. The company needed to efficiently handle customer claims while creating necessary audit trails and ensuring timely system access. To address this, they partnered with vendor EvoluteIQ, leveraging its intelligent business automation platform.

EvoluteIQ implemented a solution that orchestrated approval workflows, integrated with systems like SAP, and used decision automation to prevent duplicate claims. The results were significant, including a 70% reduction in the claims handling team and processing GBP 400M worth of claims on the platform. The EvoluteIQ platform enabled a full solution launch in just 10 weeks.