Case Study: Government of Rajasthan streamlines government document issuance with Evolis e-Mitra Plus kiosks

Government of Rajasthan deploys 5,000 kiosks in 120 days with Evolis

The Government of Rajasthan faced significant challenges with the delayed and inefficient delivery of essential citizen documents, leading to long queues, data leakage, and high costs. To address this, they partnered with vendor Evolis to implement a new solution using customized Elypso card printers.

Evolis provided 5,000 customized Elypso printers to be integrated into self-service kiosks, enabling citizens to instantly print a variety of government documents. This solution drastically improved citizen satisfaction, reduced erroneous operations, and cut costs by eliminating the need for additional manpower and separate counters. The Evolis team was praised for its exceptional responsiveness and industrial flexibility in delivering the project rapidly.

Government of Rajasthan