Case Study: Clarkston Medical Group achieves $600,000 annual revenue gain by monetizing after-hours care with eVisit

How Clarkston Medical Group Monetized After-Hours Care and Increased Clinic Revenue by $600,000 Annually

Clarkston Medical Group (CMG), part of Michigan Medical Professionals and Trinity Health, cares for more than 10,000 families with 25 providers. Facing a new Michigan law requiring follow-up visits within one week for patients prescribed controlled substances, CMG needed a convenient, compliant way to schedule and complete these visits while also finding ways to increase clinic revenue — so they turned to eVisit.

CMG implemented the eVisit Virtual Care Platform with support from eVisit’s Customer Success team, completing rollout in one month and driving adoption with provider incentives and patient outreach. Using eVisit’s scheduling, intake, and video-visit tools, CMG enrolled 10,000 patients, now conducts about 1,000 virtual visits per month, monetized after-hours care to boost provider pay by 20%, and increased clinic revenue by $600,000 annually with expanded follow-up and urgent-care virtual visits through eVisit.

Clarkston Medical Group

Renny Abraham

Managing Partner