Case Study: Holmesglen Institute of TAFE improves student communications with Evisions Argos

Holmesglen Institute of TAFE cuts postage and paper costs with Evisions Argos

Holmesglen Institute of TAFE, a leading Australian vocational and higher education provider, faced a challenge in communicating its post-admission registration process to students clearly and concisely. After implementing Ellucian Banner, the institute needed a way to send timely instructions that would not cause confusion and would prompt quick action from new students, moving away from their previous method of text emails with multiple PDF attachments. They turned to their vendor, Evisions, and its Argos platform for a solution.

Using Evisions Argos, Holmesglen automated the delivery of comprehensive HTML emails containing all necessary information and hyperlinks. This solution improved the timeliness of communications and resulted in improved responsiveness from students, quicker action, and fewer questions. Additionally, Evisions Argos was used to automate other processes, such as sending Commonwealth Assistance Notices and graduation invitations via email, which significantly reduced postage and paper costs and saved staff time.

Holmesglen Institute of TAFE