Case Study: Modern Gen Z Resort saves a month of staff time with eviivo Suite

Modern Gen Z Resort saves 1 month of staff time a year with eviivo

Modern Gen Z Resort, a 40-apartment resort in Patalavaca, Gran Canaria, faced challenges with entirely manual processes for handling bookings, guest communications, and channel distribution. These time-consuming and error-prone operations prompted the manager, Luca, to seek an upgrade to an all-in-one property management system from the vendor eviivo, specifically the eviivo Suite™.

By implementing the eviivo Suite™, the resort achieved extensive automation and integration, significantly streamlining its OTA distribution and consolidating guest conversations into a unified inbox. The use of eviivo's mobile app also provided greater flexibility for the team. The results were substantial, saving over 730 staff hours per year and generating €600,000 in total booking revenue during a single high season, all while improving guest satisfaction scores.