Case Study: First Steps Network automates caregiver verification with Evident ID

First Steps Network automates caregiver verification with Evident ID and gets immediate alerts on policy violations

First Steps Network, LLC faced a cumbersome and risky manual process for verifying its caregivers, requiring background checks every two years and even personal meetings. They sought to enable the highest level of trust and safety for their community but lacked an automated system. The company turned to Evident ID for an automated caregiver verification solution.

Evident automated the verification process by implementing a policy to keep data evergreen. This provided First Steps with immediate alerts for any policy violations and delivered more verified data to establish trust with families. As a result, the company significantly increased its efficiency and now provides a higher level of trust and safety, with the founder stating Evident enabled them to automate their processes.

First Steps Network, LLC