Case Study: a global leader in the food and beverage industry boosts field technician productivity with Eviden's Mendix mobile app

Mobile App Boosts Productivity in Food and Beverage

a global leader in the food and beverage industry faced a challenge with its field technicians, whose productivity was hampered by cumbersome manual processes. Technicians had to rely on memory and paperwork to track tasks, parts, and timesheets, which then had to be re-entered upon returning to base. The company partnered with Eviden to develop a solution using the Mendix low-code platform.

Eviden built a native mobile app that allows technicians to manage job requests, log travel and work time in a few clicks, and resolve issues on-site, even offline. This solution from Eviden boosted productivity by eliminating duplicate data entry and provided better operational transparency through accurate record-keeping. The app’s offline functionality ensured no data was lost, and the low-code platform enabled easy future maintenance and updates.