Case Study: a leading global energy technology firm achieves 90% process automation with Eviden

Deploying Standardized Bots Across an Sap Environment for Improved Service Speed

A leading global energy technology firm faced the challenge of managing its 17 separate SAP systems, which were being monitored manually. Seeking a scalable solution to improve service speed and quality, the company partnered with Eviden to revolutionize its IT operations through intelligent automation.

Eviden implemented a standardized, industrialized bot factory approach, creating and deploying templatized process automations. This solution incorporated industry best practices and was rolled out across the entire SAP environment. As a result, Eviden automated 90% of the client's processes with over 600 bots, saving the equivalent of 7 full-time employees and significantly boosting operational efficiency.