Case Study: a leading shipping company boosts shipment clearance and cuts detainment costs with Eviden Data Lake and AI

Data Modernization Boosts Scalability for This Logistics Provider

Eviden helped a leading shipping company overcome significant challenges with international shipment delays and detainments at ports, which were causing financial losses and generating nearly a million daily customer queries. The client needed to streamline its global logistics and shipment clearance processes.

Eviden implemented a foundational big data lake using Azure Synapse Analytics to store and analyze global shipment data. They layered this solution with AI-driven workflows and a predictive algorithm to identify paperwork issues and improve clearance rates. This solution delivered a 16% reduction in international shipment detainment costs and achieved 20% higher clearance through process intelligence for the client.