Case Study: a world’s leading banking and financial services company improves card approval speed and time-to-market with Eviden and Pega

Automation in Banking Through Legacy Modernization

The customer, a world’s leading banking and financial services company, faced challenges from a complex and costly monolithic mainframe system managing global credit card applications. This legacy system slowed deployments, hampered omnichannel customer experience, and limited analytical capabilities. The company partnered with vendor Eviden to modernize and automate these business processes.

Eviden captured and refactored the legacy business rules into a Pega system, establishing a global process framework and implementing DevOps practices. This solution provided the needed agility and performance. As a result, Eviden helped the bank achieve a 50% improvement in average application response time, an 80% faster time-to-market for new strategies, and an annual reduction of $1 million in technology infrastructure costs.