Case Study: Heineken improves supply chain performance with Every Angle

Heineken - Customer Success Story

Heineken Netherlands Supply, part of the global Heineken Group, needed a better way to improve data integrity, access hard-to-reach SAP data, and answer day-to-day operational questions across its supply chain. The company also wanted stronger support for S&OP, better visibility into KPIs, and more effective and efficient processes. To address this, Heineken worked with Every Angle and its operational performance management and self-service analytics tools for SAP.

Every Angle implemented a KPI Dashboard and cross-process analytics that gave Heineken self-service access to stock, service levels, lead times, forecast accuracy, and other key metrics through an internal website. The solution quickly improved SAP acceptance, strengthened supply chain control, and uncovered immediate cash-saving opportunities, delivering positive ROI in weeks. Heineken also reported major gains in master data and transactional data reliability, along with better decision-making across nearly every process.

Heineken

Fred Holvast

Logistics Director