Case Study: MAIF optimizes claims management and automation with Everteam EverSuite

MAIF Optimizes Claims Management and Automation with EverSuite

Mutuelle Assurance Instituteur France (MAIF), one of France’s largest insurers, needed a more efficient way to manage complex claims across 12 centers nationwide. To improve document sharing, reduce response times, and automate operations, MAIF looked for an open, modular, unified ECM solution and selected Everteam’s EverSuite.

Everteam implemented EverSuite to centralize storage, indexing, search, and security for scanned claim documents, while integrating with MAIF’s claims systems and supporting low-bandwidth image transfer. As a result, MAIF improved data sharing across centers, reduced maintenance costs and response times, simplified long-running claim tracking, and sped up processing for more than 2.6 million incoming correspondences each year.

Mutuelle Assurance Instituteur France (MAIF)