Case Study: Consolidated Communications achieves faster, more reliable process integration with Everteam everteam.ibpms

Consolidated Communications Leverages Low Code BPM to Create Reusable Solutions

Consolidated Communications Inc., a major broadband and communications provider, needed a better way to keep a growing mix of systems and business rules in sync as it expanded, acquired new companies, and handled high-volume provisioning, billing, and customer service processes. The company turned to Everteam and its everteam.ibpms product to support distributed systems integration and improve responsiveness across backend and customer-facing operations.

Everteam implemented everteam.ibpms as a centralized, low-code BPM and integration layer to connect disparate systems, standardize workflows, and speed up process changes. The result was hundreds of processes and nearly one million process instances per day running reliably, with low CPU and database overhead, faster integrations, and the ability to deploy new processes or updates in as little as a day.

Consolidated Communications Inc

Kirk Siber

Software Developer