Case Study: James Hardie relieves IT workload and streamlines mobile device management with Everphone

James Hardie relieving the IT of mobile device tasks

James Hardie, a European subsidiary of a global fibre cement manufacturer, required reliable mobile devices for its consultants and sales teams who work extensively outside the traditional office. Their previous model of purchasing devices was inflexible and created significant administrative burdens for IT related to procurement, repairs, and management. The company sought a service provider to address these challenges and chose Everphone's "device as a service" solution.

Everphone implemented an all-in-one rental service, taking over the entire mobile device lifecycle. This included procuring Apple devices, shipping them directly to employees across Europe, and managing all repairs and replacements through a self-service portal. The solution substantially relieved James Hardie's IT department, eliminating the need for them to handle device logistics. This led to significant cost, effort, and time savings for the company.

James Hardie

Brahim Ramaj

IT Client Support Specialist