Case Study: Suomen Lauttaliikenne Oy (Finferries) achieves smoother ferry travel with Evermade

Suomen Lauttaliikenne Oy (Finferries) cuts ferry booking calls from hundreds a day with Evermade

Suomen Lauttaliikenne Oy (Finferries), a vital ferry operator in the Finnish archipelago, faced challenges with manual, phone-based reservations that were burdensome for both travelers and ferry captains. Evermade was enlisted to build a tailored booking system to replace this outdated process and create a more seamless digital service for passengers.

Evermade implemented a solution using WordPress and WooCommerce, which allowed customers to book trips online and captains to manage reservations through a dedicated, offline-capable view. The result was a significant reduction in phone calls, drastically decreasing the captains' daily stress and allowing them to focus on operating vessels safely. The system also improved the passenger experience and provides a platform for future automation and data collection.

Suomen Lauttaliikenne Oy (Finferries)