Case Study: Office of the Indiana Attorney General achieves faster, defensible complaint drafting and collaborative post-review with Everlaw

How the Indiana Attorney General’s Office Used Everlaw to Ramp Up Their Post-Review Process

The Office of the Indiana Attorney General (OAG) protects Hoosiers by investigating consumer complaints and determining whether a cause of action exists. When the OAG adopted a case-team workflow, their existing discovery platform proved inadequate: no remote access, clumsy exports, inconsistent updates, limited collaborative features, and slow review of mixed PDFs, images, spreadsheets, and transcripts. In 2016 the team adopted Everlaw’s cloud-based platform — including its post-review tools and Storybuilder — to address these gaps.

Everlaw’s solution let OAG teams build and test case theories early, attach evidence to those theories, and complete a case disposition report before drafting filings. As a result the office moved from taking weeks to draft complaints from undifferentiated materials to producing complaints much more quickly, with improved real-time collaboration, seamless cloud deployment (no IT install and automatic updates), and faster onboarding of new law clerks. Everlaw’s post-review features and Storybuilder have measurably accelerated complaint preparation and strengthened the OAG’s ability to vet defensible cases.

Office of the Indiana Attorney General

Justin Hazlett

Section Chief of Consumer Litigation