Case Study: Versiti achieves faster mileage reimbursements and greater efficiency with Everlance

Versiti Switched to a Customer-First Reimbursement Program Provider and Increased Efficiency

Versiti, a nonprofit healthcare organization, needed to track and reimburse mileage for its mobile workforce but was frustrated with its previous provider's rigid system and poor customer service. The process created a heavy administrative burden, requiring manual report preparation and causing long delays in resolving issues, which took valuable time away from the team's life-saving work. This led them to seek a new solution with vendor Everlance and its mileage reimbursement service.

By implementing Everlance Business, Versiti gained a flexible and user-friendly mileage tracking system. The solution provided accurate reimbursements, easy reporting tailored to their multi-state needs, and exceptionally responsive customer support. The results were significant, with the monthly reimbursement process being reduced from taking hours to just minutes. Everlance delivered major time savings, ensured timely payments to employees, and allowed the team to refocus on their core mission.

Versiti

Rachelle Treymann

Director, Donor Recruitment