Case Study: Southside wins a council contract with Evergreen Computing

Southside wins a council contract with Evergreen Computing

The customer, Southside, a Bath-based charity, faced the challenge of an aging case management system that failed to meet the strict data security and reporting requirements necessary to win a crucial contract with their local council. They engaged vendor Evergreen Computing to address these critical shortcomings.

Evergreen Computing modified the existing case management system to achieve improved data encryption, storage, and reporting capabilities. This solution directly enabled Southside to meet the council's requirements and win the contract, with a staff member confirming the work was a key factor in their success. Additional benefits included a greatly improved ability to search for, update, and view historical case data, resolving major internal usability issues.

Southside