Case Study: World Leading Premium Drinks Company achieves instant, multilingual global emergency notifications with Everbridge

World Leading Premium Drinks Company - Customer Case Study

This world‑leading premium drinks company, with more than 28,000 employees across roughly 120 production sites and 230 offices in 180 countries, needed a modern critical-communications system. Its legacy solution relied on manual call trees, had nearly two‑year‑outdated contact data, required lengthy data updates, and suffered low adoption (about 50%), leaving the business without secure, fast ways to alert and collaborate during incidents.

Everbridge delivered a scalable, easy‑to‑use notification platform that lets the company send immediate, multilingual alerts—including voice messages—and provide real‑time updates and delivery/confirmation metrics. Implementing the system required consolidating HR data and an internal communications push to boost adoption, and has already produced faster, more personalized global alerts, improved situational visibility for executives, and expected time and cost savings as rollout continues (including planned mobile app and incident-management expansions).