Case Study: Sandvik achieves standardized global crisis management and immediate HQ response with Everbridge (Crisis Commander)

Sandvik - Customer Case Study

Sandvik Hard Materials, part of the global Sandvik Group, operates production and support sites worldwide and relies on a multilingual, geographically distributed network to share information and provide backup supply. To ensure reliable backup and coordinated response across local sites and HQ, the company needed a secure, standardized crisis‑management process plus a tool that supported global communication, cooperation and regular local training.

Sandvik implemented Crisis Commander (an Everbridge solution), which standardized crisis preparation as the company’s global policy and let HQ audit, monitor and support local teams from a central mission‑control. The system provides automatic notifications to HQ, real‑time coordination of local actions, and a rolled‑out training program with desktop exercises and instructions for annual team drills.

Sandvik