Case Study: Saint Francis Hospital and Medical Center achieves reliable emergency response and staffing coordination with Everbridge

Saint Francis Hospital and Medical Center - Customer Case Study

Saint Francis Hospital and Medical Center, the largest Catholic hospital in New England based in Hartford, CT, needed a reliable way to reach staff and stakeholders for both emergencies (severe weather, power outages, evacuations, active-shooter scenarios) and routine operations like polling and staffing quota confirmations. The hospital sought a unified internal and external communications solution to quickly coordinate responses and confirm personnel availability.

Saint Francis deployed Everbridge to notify relevant groups, consult key decision-makers, and manage staffing and logistics before and during incidents. The system is used for severe-weather activations, real-time staffing and patient-status updates, and regional drills — resulting in stronger preparedness, more efficient staffing coordination, and a dependable platform the hospital relies on across a wide range of scenarios.

Saint Francis Hospital and Medical Center

Bob Falaguerra

Vice President