Case Study: Rockford Health System achieves rapid regional emergency coordination across 15 hospitals with Everbridge

Rockford Health System - Customer Case Study

Rockford Health System, led by disaster coordinator Chris Bellone, faced the challenge of coordinating emergency response across 15 competing hospitals in Illinois Region 1 while maintaining Joint Commission emergency management compliance. The need for fast, reliable regional communication became critical during events like the H1N1 outbreak and for routine tasks such as staffing recalls and evacuation exercises.

The region unanimously adopted Everbridge Aware as its incident notification platform, allowing Bellone to send rapid alerts, host daily conference briefings, and coordinate Strategic National Stockpile deliveries from anywhere. The system streamlined communications, reduced phone traffic, preserved staff time, provided quantifiable reports for after-action reviews and regulatory compliance, and earned leadership buy-in to expand its use across the region.

Rockford Health System

Chris Bellone

CHEP Emergency Preparedness Coordinator