Case Study: Regional Government Agency achieves faster, targeted emergency notifications and saves time with Everbridge

Regional district saves time and ensures constituents are notified with Everbridge

A regional government agency serving about 3,400 urban and rural constituents faced the challenge of getting timely, relevant notifications out during emergencies and service disruptions. With roughly 30 staff handling communications, the region needed a faster, more targeted way to reach people—especially for urgent actions like evacuation orders—without inundating subscribers with irrelevant messages.

They implemented Everbridge Mass Notification (cloud-hosted) using map-based dynamic targeting, templates, and multi-channel broadcasts (SMS, email, voice, app and social media). The solution delivered reliable, location-specific alerts that improved emergency planning, preserved subscriber engagement, saved an estimated 50–60 hours a year in administrative work, and proved scalable with no reported downtime.