Case Study: Randall & Quilter Investment Holdings Ltd. achieves instant, targeted emergency communications and stronger global business continuity with Everbridge

Randall & Quilter Investment Holdings Ltd. - Customer Case Study

Randall & Quilter Investment Holdings (R&Q) is a global specialist in non‑life insurance investments, underwriting management and related services with roughly 400 employees across multiple time zones. With a Group Business Continuity Plan in place, R&Q needed an intuitive emergency notification and IT alerting system that would work worldwide and help them build resilience against emerging threats such as terrorism and cyber‑crime—so they migrated from their legacy platform to Everbridge in 2015.

R&Q deployed Everbridge, trained key staff, and now uses the platform as a 24/7 global communication tool for both business continuity and IT alerts. The intuitive interface and mobile app enable instantaneous, targeted notifications to personal devices even off the company network, improve verification and auditability of contacts, and have delivered stronger operational resilience and ROI; R&Q is also exploring Everbridge’s location‑based “Universe” mapping to further refine emergency targeting.

Randall & Quilter Investment Holdings Ltd.

Jeremy Dyer

Group Business Continuity Manager