Case Study: Oregon State Hospital achieves instant shift fills and predictive scheduling with Everbridge

Oregon State Hospital - Customer Case Study

Oregon State Hospital, a 24‑hour facility responsible for scheduling 1,100 nursing staff across 29 units, faced chronic staffing headaches: three to four centralized schedulers spent 4–5 hours per shift manually calling nurses to fill open shifts, leading to burnout, coverage gaps and an inability to plan beyond the current day.

The hospital implemented Everbridge group notifications with templated messages, polls and multiple contact options so nurses could quickly respond if they were available. The impact was immediate—one launch reached over 900 staff and filled 40 overtime shifts in two weeks, with several sign‑ups within 5–20 minutes—resulting in fewer last‑minute shortages, higher job satisfaction and the ability to staff proactively weeks in advance.

Oregon State Hospital

Amy Bonin

Manager for Centralized Staffing & Timekeeping