Case Study: International Luxury Fashion Company achieves enhanced employee and store safety with Everbridge Safety Connection

Luxury Retailer Uses Safety Connection to Protect Employees and Locations

A global luxury fashion house with nearly 200 stores needed a way to keep employees, customers, and retail locations safe while maintaining operations amid COVID-19 and rising civil unrest. The company required timely, location-based alerts, multilingual emergency communications, and a way to reduce manual administrative work across diverse geographies.

They deployed Everbridge Safety Connection to manage COVID-19 cases, provide contract tracing across 70+ stores, and deliver fast, automated alerts to managers and staff. The platform enabled employees to report health status, let leaders monitor teams and organize availability, added multilingual and geography-specific messaging, and—through API integration with the HR Master Data System—reduced labor-intensive admin work while improving internal communications and customer support.