Case Study: South Central Task Force achieves reliable, time‑saving mass notifications for 2 million residents with Everbridge

How the South Central Task Force Uses Everbridge to Improve County Communications

South Central Task Force (SCTF), a coalition of eight counties in south-central Pennsylvania serving nearly 2 million residents, leads regional all‑hazards emergency preparedness across planning, prevention, response and recovery. SCTF struggled with a manual, time‑consuming and error‑prone notification process that hindered timely communication with responders and the public during incidents that exceed local capabilities.

SCTF implemented Everbridge’s unified mass‑notification platform, using mobile, landline, SMS, email, TDD/TTY and CAD integration plus community opt‑in efforts to reach people quickly and reliably. The solution streamlined staffing and weather alerts, reduced time and costs, and ensured critical information gets to the right responders and citizens when it matters most.

South Central Task Force

Brian Radcliffe

South Central Task Force