Case Study: San Angelo Police Department rapidly locates missing children and boosts community tips with Everbridge Nixle Community Engagement

How the San Angelo Police Department Uses Everbridge Nixle to Improve Community Policing

The San Angelo Police Department, serving a diverse community of nearly 100,000 in West Texas, needed a more reliable way to reach residents during natural disasters, emergencies and criminal investigations—particularly when social media proved inconsistent for critical notifications and community engagement.

By adopting Nixle Community Engagement (an Everbridge solution) and Nixle Tip Watch for anonymous tips, the department now sends multi‑channel alerts and solicits actionable tips. The system helped locate two missing girls within about 15 minutes of an alert and produced a timely tip that led to a robbery suspect’s arrest, greatly improving resident trust, tip volume and emergency communications.

San Angelo Police Department

Tracy Gonzalez

Public Information Officer