Case Study: Pierce County achieves 2,400% faster emergency notifications — reaching 10,000 residents in under 15 minutes with Everbridge

How Pierce County Uses Everbridge to Improve Public Safety Communications

Pierce County, Washington — home to more than 800,000 residents across 1,806 square miles and 24 cities — needed a faster, more flexible emergency notification system to alert citizens about severe weather, road closures, utility outages and major police activity. Their previous service took two to three hours to reach 5,000 people, limiting timely public safety communications.

Everbridge gave Pierce County real-time monitoring, faster incident reporting and opt-in, targeted alerts so officials can notify the right people on the right devices. The platform reduced notification time dramatically — routinely reaching 10,000 residents in under 15 minutes (a 2,400% improvement) — improving responsiveness and overall community safety, especially for residents near Mt. Rainier.

Pierce County

Ken Parrish

Program Manager