Case Study: Sutter Roseville Medical Center achieves 19% improved ED throughput and 62% faster door-to-doctor times with Everbridge

How Closing the Communications Gap Led to Improved ED Throughput and Patient Outcomes

Sutter Roseville Medical Center, a 328‑bed hospital with an Emergency Department handling over 80,000 visits a year, faced chronic overcapacity and slow clinical handoffs that delayed care for high‑acuity patients. Manual paging and multi‑step STEMI activations created response lag, and the ED needed faster, more reliable communication to improve throughput and outcomes.

The ED implemented automated one‑click activations—first for STEMI and then a broader "Code Critical" for very sick patients—mobilizing a targeted multidisciplinary team instantly. The change cut average door‑to‑doctor time to 7 minutes for Code Critical cases, improved ED throughput by 19%, reduced length of stay by 1.5 hours, and produced major drops in lab (45%) and imaging (46%) turnaround times, while boosting clinician satisfaction and reducing alarm fatigue.

Sutter Roseville Medical Center

Andrea Perry

Sutter Roseville Medical Center