Case Study: Border States Electric Supply achieves real-time, reliable incident communication with Everbridge

How Border States Electric Supply Used Everbridge To Improve Utilities Employee Protection and Life Safety

Border States Electric Supply, founded in 1952, provides products and logistics to the electric utility industry from 62 locations across 16 states. With a geographically dispersed workforce, the company faced the challenge of rapidly and reliably communicating up-to-date information to employees during incidents and weather events such as hurricanes, floods and fires.

Border States implemented Everbridge’s Unified Critical Communication Suite and trained staff on its mobile-enabled interface and voice-recording features. The platform let managers send real-time alerts and personalized messages across phones, tablets and PCs—most notably during a Phoenix flash flood—improving incident response, keeping employees informed and helping maintain business continuity.

Border States Electric Supply

Dave Hinkley

Business Continuity Manager