Case Study: Alexion Pharmaceuticals achieves unified, IoT-enabled global critical communications with Everbridge

How Alexion Pharmaceuticals Uses Everbrige for Physical Security Planning and Communication

Alexion Pharmaceuticals, a global biopharmaceutical company with operations in over 35 countries and a highly mobile workforce, needed a scalable way to monitor threats and quickly reach employees and patients anywhere in the world. Their Global Security Operations Center required reliable, consistent communication across multiple devices to protect people and minimize business impact during emergencies or incidents.

Alexion deployed Everbridge’s Unified Critical Communication platform and integrated it with access control, environmental monitoring and other IoT devices to trigger automated, triaged alerts (for example, roll-call mustering after a fire alarm and server-room fault notifications). The solution enabled uniform, multi-device outreach, faster incident messaging through templated workflows, and improved workplace safety and response automation.

Alexion Pharmaceuticals

Brian Phillips

Senior Manager of Global Security