Case Study: American Healthcare Company achieves rapid, targeted staffing response and reliable emergency alerts with Everbridge Mass Notification

Healthcare company plans for another 25 years with Everbridge

An American healthcare organization operating two hospital systems, a physician-owned hospital, two acute-care facilities and 70 ambulatory centers — with about 3,000 users and roughly 30 admins — faced persistent staffing gaps, dispersed campuses, and the need for reliable emergency communications. Before Everbridge, email was the only mass-notification method and proved ineffective for urgent staffing calls, severe weather, outages, and safety incidents that required targeted, immediate outreach.

The organization deployed Everbridge Mass Notification to target messages by campus, role, floor or custom leadership tags, allowing admins to launch alerts in about 30 seconds, track utilization, and reach staff and traveling directors wherever they are. The solution improved staffing fills, preparedness for tornadoes, outages and security events, streamlined responses to surprise audits, and delivered strong stability, scalability and support — benefits the team expects to rely on for decades.