Case Study: University in the United States achieves safer, faster emergency communication with Everbridge

Everbridge keeps university connected and aligned during critical events

A university in the United States, with two main campuses in Chicago and a large commuter population, needed a reliable way to keep students, faculty, and staff informed during critical events. It had struggled with a previous notification tool and an unreliable internal email system, so it turned to Everbridge Mass Notification to improve flexibility, browser-based access, and emergency communications.

Everbridge implemented a solution that let the university send alerts by text, voice, email, social media, and RSS, while also supporting user roles, email-only templates for legal notices, and simulation mode for practice. The result was faster, more reliable mass notifications and stronger campus safety communications; the university said Everbridge increased productivity, was easier to use, and offered excellent support, with messages going out quickly and setup handled smoothly.