Case Study: DePaul University achieves improved campus safety with Everbridge Mass Notification

DePaul University has found that Everbridge allows them to easily and quickly send texts, voice calls, and emails, making it a seamless process to reach their audience

DePaul University, a large urban institution in Chicago with about 21,000 students and a substantial commuter population, needed a way to immediately notify a widely dispersed community of students, faculty, and staff during emergencies. After using another provider for eight years and reassessing post‑COVID, DePaul selected Everbridge for its superior user experience and attentive sales process.

DePaul implemented Everbridge Mass Notification over a single summer, using simulation drills, customizable templates, role‑based senders, and branded sender emails to deliver texts, calls, and emails quickly and consistently. The system let the university dispel rumors and prevent panic during a building incident, streamline Clery Act notifications, improve message trust and open rates, and generally save time while mitigating crises.

DePaul University

Cheryl Hover

Associate Director of Emergency Management