Case Study: Colbún achieves faster, more resilient crisis communication with Everbridge

Powering crisis communication and resilience at Colbún with Everbridge

Colbún, one of Chile’s leading energy generation companies, needed a faster, more reliable way to communicate during emergencies across multiple locations and channels. Working with Everbridge and CYSCE, the company set out to unify alerts, improve coordination, and strengthen its crisis response and overall resilience using Everbridge 360 Pro and Crisis Management.

Everbridge implemented a multi-channel emergency communication platform with integrated contact data, smart notification templates, and alerts across email, SMS, voice, Microsoft Teams, and mobile/desktop apps. The solution was supported by hands-on training and live crisis testing, helping Colbún respond faster, ensure business continuity and employee safety, and manage incidents with greater traceability and confidence.

Colbún