Case Study: Healthcare Company achieves faster, hospital-wide critical alerts and improved staff safety with Everbridge Mass Notification

Healthcare company uses Everbridge Mass Notification to send critical alerts

A mid-sized healthcare system (1,001–5,000 employees) needed a faster, more reliable way to notify staff across multiple facilities about outages, weather events, downtimes and other dangerous situations—circumstances where many employees don’t regularly check email and manual messaging was too slow and labor-intensive.

The organization has used Everbridge Mass Notification for over six years to send targeted or hospital-wide automated SMS, voice calls and messages to multiple contact numbers and distribution groups. The solution sped delivery of critical alerts, increased staff awareness and preparedness, reduced time spent on manual communications, and improved overall productivity and incident response (support and administration have been reported as positive).