Case Study: nexxworks keeps attendees informed with Eventumbot

Nexxworks keeps attendees informed with Eventumbot for schedule updates and last-minute changes

nexxworks needed to ensure event attendees were informed about the schedule and facilities, but struggled with slow email updates for last-minute changes. Their operations team, which used Slack, wanted to avoid managing an additional communication channel. They turned to the vendor Eventumbot to address this challenge.

Eventumbot implemented a chatbot within Facebook Messenger, a platform attendees already used, to answer questions and push last-minute alerts. The solution integrated directly with nexxworks' Slack, allowing the internal team to manage communications seamlessly from their existing workflow. As a result, attendees were better informed, and the operations process was streamlined. Frederic, CCO at nexxworks, recommended Eventumbot for its ease of use and high participant adoption.

Nexxworks