Case Study: The Appointment Group achieves more efficient delegate registration and event logistics with Eventsforce

The Appointment Group - Customer Case Study

The Appointment Group, a UK-based global travel and events management company, needed a more efficient way to handle delegate registration, travel, and flight arrangements for client events. Its in-house system relied on complex spreadsheets and programs, making it hard to react quickly to delegate changes and client requests, so it turned to Eventsforce and its web-based events management software.

Eventsforce implemented a flexible, web-based solution that let The Appointment Group create custom websites and registration forms, process secure payments through global gateways like SagePay, Ogone, and Stripe, and capture detailed travel and accommodation data. Automated reporting improved event logistics and service delivery, and the impact included 2,500 registrations per year and a 34% increase in the number of events by the fourth year with Eventsforce.

The Appointment Group

Chris Turner

Group Event & Technology Specialist