Case Study: Scientific Update achieves faster, more efficient delegate management with Eventsforce

Scientific Update - Customer Case Study

Scientific Update organises organic process chemistry training courses, conferences, and workshops for the international chemistry community, managing more than 40 events each year across America, Europe, and Asia. The company was using a bespoke, offline delegate registration system with manual data-entry steps, limited attendee tracking, and time-consuming transfers to back-end applications, so it turned to Eventsforce for a more efficient event management solution.

Eventsforce implemented a web-based event management system that automated delegate registrations, online payments through Worldpay, and attendance reporting, while also integrating with Salesforce CRM for two-way data flow. The result was a much faster, more seamless process that saved 10 minutes per registration and 60 hours of manual work updating databases, while reducing duplication, errors, and inconsistencies and giving Scientific Update more time to focus on driving event attendance.

Scientific Update

Claire Francis

Director