Case Study: Majestic Steel USA achieves greater server uptime with EventSentry

How a major steel manufacturer in the U.S. implemented pro-active monitoring and maximized server availability

Majestic Steel USA, a major U.S. steel manufacturer, needed a proactive way to monitor its server health and maximize network uptime. Their systems engineer, familiar with cumbersome monitoring solutions like Microsoft MOM, sought a more effective tool to swiftly detect and react to potential hardware and software issues before they could escalate into major disruptions. This led them to implement EventSentry.

By deploying EventSentry, the company gained real-time event log monitoring and heartbeat alerts, enabling the IT team to be proactive. The solution also provided valuable reporting for tracking Citrix and Exchange events, performance monitoring for capacity planning, and hardware inventory features. The vendor's support was highly responsive, typically replying to tickets within an hour. EventSentry provided the essential monitoring capabilities that significantly improved server availability and minimized downtime for the steel manufacturer.