Case Study: Lincoln Hall and Schubas Tavern streamline ticketing and grow fan reach with Eventbrite

Why Two Iconic Chicago Venues Ditched Their In-House Ticketing System

Lincoln Hall and Schubas Tavern, two iconic Chicago music venues, faced significant challenges with their outdated, in-house ticketing system. The platform was cumbersome for their staff to manage and created a frustrating, multi-step purchasing process that took fans up to five minutes to complete, costing them valuable time and ticket sales. They partnered with Eventbrite to find a modern solution.

By implementing Eventbrite's ticketing platform, the venues streamlined operations, saving staff hours each week on administrative tasks. The solution provided a seamless, two-click purchase process for fans, especially on mobile, which significantly increased sales conversion. Eventbrite also provided access to a massive new audience of potential fans through its discovery platform and enabled a professional website integration, helping to build a unified online brand and open new revenue streams through live streaming.

Lincoln Hall and Schubas Tavern