Case Study: PianoFight achieves scalable event operations and revenue growth with Eventbrite

How PianoFight Leveraged Event Technology to Become SF’s Landmark Entertainment Venue

PianoFight, a community-driven indie arts venue in San Francisco, needed a ticketing partner that could scale with its ambitious opening plans of nearly 30 shows per week and support a lean seven-person team. The venue chose Eventbrite and its mobile-friendly ticketing platform, integrations, and open API to help manage high event volume while delivering a smooth attendee experience.

Eventbrite helped PianoFight streamline online sales, automate event setup and marketing, and speed up onsite check-in with scanners, iPads, and the Organizer App. The results included 20–40 hours saved per week, a 60% revenue increase from 2015 to 2016, faster reporting and payouts, and the ability to check in 90 guests in 15 minutes, helping the venue run more efficiently and host more shows.

PianoFight

Duncan Wold

Director of Operations