Case Study: FitOne boosts registrations and streamlines event management with Eventbrite

How Eventbrite Helped FitOne Inspire a Healthy Community

FitOne, an endurance event series benefiting St. Luke’s Children’s Hospital, needed a registration solution that could manage its complex structure and reduce the burden on its event team. Their previous process made it difficult to collect attendee data and required staff to handle all registration changes manually, while a lack of social tools limited promotional opportunities. They turned to Eventbrite for a dynamic platform to address these challenges.

Eventbrite provided a flexible registration system that could handle discounts, team sign-ups, and free child registrations. This solution empowered participants to manage their own changes, drastically reducing phone calls to the organizers. As a result, FitOne saw a 70% decrease in incoming calls, a 100% increase in participant registrations, and a 50% decrease in registration time, allowing the team to focus on its mission of inspiring a healthy community.

FitOne

Heather Hill

Event Director